General terms of business for the Danish Export Association (DEA)

Terms and Conditions for the Danish Export Association.

1. Scope and validity

The following general terms of business apply, unless otherwise agreed in writing.

2. Services

Services are provided by the Danish Export Association on the basis of a specific agreement covering scope, contents and price. The Danish Export Association is entitled to appoint sub-contractors to carry out the services to the extent to which this is deemed necessary by the Association.

3. Personal data in the Danish Export Association (DEA)

Membership of the Danish Export Association requires that we process data about your company and personal data about employees who are relevant contact persons for your membership of the Danish Export Association and/or any networking group of which your company might be a member. You can read our privacy policy here.

4. Fees and terms of payment

All prices are in Danish kroner (DKK), exclusive of any applicable Danish VAT. Terms of payment are 14 days net from the invoice date. After the due date, interest on late payment is charged at a rate of 1.5% per month or part of a month.

After an agreement is made, the Danish Export Association is entitled to invoice up to 50% of the price of the event and the remaining amount three (3) months before the event is held.

The Danish Export Association reserves the right to cancel all types of events in case of an insufficient number of participants.

5. Cancellations/cancellation rules

If a customer cancels an event, the customer will be invoiced according to the following rules:

  • cancellation more than nine (9) months before the event: 50% of the price of the event
  • cancellation between nine (9) and six (6) months before the event: 75% of the price of the event
  • cancellation later than six (6) months before the event: 100% of the price of the event

If a customer cancels an event at a total price of less than DKK 2,500, the customer will be invoiced according to the following rules:

  • Cancellation more than fourteen (14) days before an event incurs no charge.
  • Cancellation between fourteen (14) and seven (7) days before an event incurs a charge of 50% of the price of the event.
  • Cancellation later than seven (7) days before an event incurs the full event price.

For so-called “free events”, a “no-show” charge of DKK 500 will be incurred for failure to attend.

Postponement of an event to a later date does not give rise to a corresponding postponement of the invoice dates. The originally planned date of the event will thus form the basis of invoicing in the event of a postponement.

Postponement of an event does not give the customer the right to cancel an order.

If an export promotion is canceled by a third party, the customer will be charged with a coordination fee plus an amount to cover any claims from the third party.

6. Amendments to and participation terms for export promotion campaigns

With particular regard to export promotion campaigns, DEA reserves the right, if required by circumstances, to make amendments to the programme, including changing a physical event to a virtual event and vice versa.

It is the responsibility of the customer to take out the necessary product and transport insurance to cover their own products before, during and after the event.

Participation in events organised by DEA is at the customer's own risk.

If the customer has entered into an agreement to participate in an event with the expectation of funding, DEA cannot be held responsible for whether or not the funding is granted, just as the customer is not allowed to deviate from the terms of the agreement. Please note that funding is only granted to companies with a Danish CVR number (VAT number).

7. Conditions for grants from the Danish Trade Council

In order to receive a grant for an export promotion, participating companies must fulfil the following conditions:

The participating company must be eligible for grants according to the rules and regulations of the Danish Trade Council. The Danish Export Association cannot be held responsible if no funds are granted due to applicable rules.

De minimis rules

Grants for joint export promotions from the Danish Trade Council fall under the EU’s de minimis rules, governing how much a private company may receive in public subsidies.

The amount of subsidies received under the de minimis rules for each company can typically not exceed EUR 200,000 for three consecutive accounting years, i.e. the current year as well as the two preceding financial years.

Companies that receive export promotion grants have to complete a business form in which they must specify all subsidies received under the de minimis rules.

8. Liability

Compensation claims brought against DEA may never exceed the agreed fees excluding VAT by virtue of the actual agreement entered into between DEA and the customer.

DEA shall not provide compensation for any indirect losses, operating losses, etc. No compensation shall be provided for printing errors, incorrect translations, etc.

DEA cannot be held liable for delays or deficiencies caused by incidents beyond the control of the affected parties, including, but not limited to: Force majeure cases such as natural disasters, industrial disputes, fire, war, mobilization or unforeseen military mobilization, general shortage of materials, import and export bans, shortage of transportation, civil unrest or delays/faults in deliveries by subcontractors , pandemics or epidemics and the consequent effects on the production, the delivering of goods or any other fullfillment of the contract. 

In order for customers to use the Danish Export Association’s online services, one or more compatible devices, internet access and specific software are required. Because the use of these services involves hardware, software, and internet access, the customer’s ability to access and use these services may be affected by the performance of these devices. High-speed internet access is recommended. The availability of such system requirements, which may be changed from time to time, is the customer’s responsibility.

In the event of a breakdown before or during an online event, e.g. due to failure by the internet connection, hardware or software, as a result of which the customer is unable to attend the event, irrespective of the cause, the Danish Export Association cannot be held liable, and the customer will thus not receive any compensation.

To the extent that DEA and the customer use electronic communication (e-mail, text messages, websites, etc.), DEA assumes no responsibility and cannot be held liable for the security of this communication.

9. Disputes

Any dispute arising between the parties based on the understanding of this agreement and/or these terms of business which cannot be resolved amicably must be settled according to Danish law before the Court in Viborg as first instance.

7 June 2012
Rev. 16 March 2015
Rev. 22 April 2015
Rev. 1. October 2016
Rev. 3 March 2020
Rev. 8 December 2020